Terms of Service
Welcome to Silkmist. By using this website and placing an order, you agree to these terms.
Products & pricing
All prices are listed in US dollars (USD) and may change without notice. We work to keep product descriptions and images accurate, but slight variations can occur.
Orders
We reserve the right to refuse or cancel any order, including in cases of suspected fraud or pricing errors. If we cancel an order you've already paid for, we'll refund you in full.
Payment
Payment is processed securely at checkout. You confirm that you are authorized to use the payment method you provide.
Shipping & risk of loss
Shipping timelines are described in our Shipping Policy. Risk of loss passes to you upon delivery by the carrier.
Returns
Returns and refunds are governed by our Refund & Returns Policy.
Intellectual property
All content on this site — including the Silkmist name, logo, text, and images — is our property and may not be used without permission.
Disclaimer & limitation of liability
Silkmist is a detangling and smoothing hair brush. It is not a medical device and makes no medical claims. To the fullest extent permitted by law, we are not liable for indirect or incidental damages arising from use of our products or this website.
Governing law
These terms are governed by the laws of Canada and the province in which our business operates, without regard to conflict-of-law principles.
Contact
Questions? Email support@thesilkmist.com.